Terms of service

Last updated: 11.03.2026

This website is operated by Fast Fashion Pty Ltd (ABN 97 684 265 165), the exclusive authorised distributor of HLA in Australia. In these Terms of Service, “HLA”, “we”, “us” and “our” refer to Fast Fashion Pty Ltd.

These Terms of Service apply to your access to and use of www.hlaconcept.com.au
, including any purchase of goods through the website.

By accessing or using this website, creating an account, or placing an order, you agree to be bound by these Terms of Service, together with our Privacy Policy, Cookie Policy, Shipping Policy and Refund Policy.

If you do not agree to these Terms of Service, you must not use this website.

Nothing in these Terms of Service excludes, restricts or modifies any rights you may have under the Australian Consumer Law (“ACL”) or any other applicable law.

1. Eligibility and Use of This Website

You may use this website only for lawful purposes and in accordance with these Terms of Service.

By using this website, you represent that:

• you are capable of entering into a legally binding agreement; and
• any information you provide to us is true, accurate and complete.

You must not use this website in any way that is unlawful, fraudulent, harmful, misleading, or that may interfere with the operation, security or integrity of the website.

2. Accounts

You may be permitted to create an account on our website.

If you create an account, you are responsible for:

• maintaining the confidentiality of your account credentials;
• restricting access to your account;
• ensuring that the information in your account is accurate and up to date; and
• all activities carried out under your account, unless caused by our error or fault.

You must notify us promptly if you become aware of any unauthorised access to or use of your account.

We may suspend or terminate your account where reasonably necessary, including where we suspect fraud, misuse, unlawful activity, or a breach of these Terms of Service.

3. Products and Availability

We make reasonable efforts to ensure that product descriptions, images, sizing information, colours and availability are presented as accurately as possible.

However:

• colours and appearance may vary depending on your device or screen settings;
• product descriptions and images are for general illustration only; and
• product availability is subject to change without notice.

We do not guarantee that all products displayed on the website will always be in stock or available for immediate dispatch.

Nothing in this clause limits any rights you may have under the ACL, including where goods are not as described.

4. Orders

When you place an order through our website, you are making an offer to purchase the selected goods.

Your order is not accepted until we issue a dispatch confirmation email or otherwise confirm acceptance of your order.

We reserve the right, acting reasonably, to decline or cancel an order before dispatch, including where:

• a product is unavailable;
• there is an error in pricing, product information or product availability;
• we suspect fraudulent, unauthorised or unlawful activity;
• payment has not been successfully completed or verified; or
• we are otherwise required to do so to comply with law.

If we cancel an order after payment has been processed, we will refund any amount paid for that order using the original payment method, unless otherwise agreed.

5. Pricing and Payment

All prices displayed on this website are in Australian Dollars (AUD) unless otherwise stated.

Prices, promotions and availability may change from time to time without notice, subject to applicable law.

We make reasonable efforts to ensure that prices displayed on the website are accurate. If we identify an obvious pricing or listing error before dispatch, we may cancel the affected order and refund any amount paid.

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

You agree to provide current, complete and accurate payment and billing information for all purchases made through the website.

We may offer payment options through third-party providers, including card payments, digital wallets or buy now pay later services. Your use of those payment methods may also be subject to the relevant third party’s terms and conditions.

6. Promotions, Discount Codes and Offers

From time to time, we may offer promotions, discount codes, vouchers or special offers.

Unless otherwise stated:

• promotions are subject to availability;
• promotions cannot be redeemed for cash;
• only one promotion or discount code may be used per order unless expressly stated otherwise;
• promotions may be subject to additional terms and conditions; and
• we may modify or withdraw a promotion at any time, subject to applicable law and without affecting orders already accepted.

If we reasonably believe that a promotion, discount code or offer has been used improperly, fraudulently or contrary to its terms, we may refuse, cancel or reverse the relevant discount or benefit.

7. Shipping, Delivery, Returns and Refunds

Shipping, delivery, returns and refunds are governed by our Shipping Policy and Refund Policy, which form part of these Terms of Service.

You should read those policies carefully before placing an order.

Nothing in those policies or these Terms of Service excludes or limits any rights you may have under the ACL.

8. Title and Risk

Title to goods passes to you when full payment has been received and the goods have been delivered to the delivery address specified in your order, unless otherwise required by law.

Risk in the goods passes to you upon delivery, subject to any rights you may have under the ACL.

9. Consumer Guarantees

Our goods come with guarantees that cannot be excluded under the ACL.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in these Terms of Service is intended to exclude, restrict or modify any rights or remedies you may have under the ACL.

10. Intellectual Property

Unless otherwise indicated, all content on this website, including text, graphics, logos, icons, images, product imagery, videos, page layouts, software, and other materials, is owned by or licensed to us and is protected by applicable intellectual property laws.

You may access and use the website and its content for your personal, non-commercial use only.

You must not, without our prior written consent:

• reproduce, copy, modify, distribute, republish, transmit or exploit any part of this website or its content;
• use any content for commercial purposes;
• frame or mirror any part of the website; or
• use our trade marks, branding or other intellectual property in a way that suggests endorsement, affiliation or authorisation.

11. User Content, Reviews and Submissions

If you submit or post any review, comment, feedback, image, suggestion or other content to us or through the website, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable and sublicensable licence to use, reproduce, adapt, publish, translate, distribute and display that content in connection with our business operations, marketing and website services.

You warrant that any content you submit:

• is accurate to the best of your knowledge;
• does not infringe any third party rights;
• is not unlawful, defamatory, abusive, misleading, obscene or offensive; and
• does not contain malware, spam, or harmful code.

We may monitor, edit, refuse or remove user content at our discretion where reasonably necessary, including where we believe it breaches these Terms of Service, applicable law, or our review standards.

12. Website Functionality and Availability

We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, secure, error-free or free from viruses or other harmful components.

From time to time, access to all or part of the website may be suspended, restricted or unavailable, including for maintenance, updates, technical issues or events outside our reasonable control.

To the maximum extent permitted by law, we are not liable for unavailability or interruption of the website except where caused by our failure to take reasonable care, and subject always to your rights under the ACL.

13. Third-Party Services and Links

This website may contain links to third-party websites or integrate third-party tools, services or content.

We do not control and are not responsible for the content, availability, security or privacy practices of third-party websites or services.

Your use of third-party websites, payment providers or other third-party services may be subject to their own terms and conditions and privacy policies.

14. Limitation of Liability

To the maximum extent permitted by law, and subject to any rights you may have under the ACL or other applicable law:

• we exclude all conditions, warranties, guarantees and representations that are not expressly set out in these Terms of Service or cannot lawfully be excluded; and
• we are not liable for any indirect, incidental, special or consequential loss, or for any loss of profit, loss of revenue, loss of opportunity or loss of data, except where such loss arises from our negligence, fraud, wilful misconduct, or a breach of a non-excludable right.

Where liability cannot be excluded but can be limited, our liability is limited to the maximum extent permitted by law.

Nothing in these Terms of Service excludes liability for fraud, personal injury, death, or any matter for which liability cannot lawfully be excluded or limited.

15. Indemnity

You agree to indemnify us, our related bodies corporate, officers, employees and agents against any loss, claim, liability, damage, cost or expense (including reasonable legal costs) arising out of or in connection with:

• your breach of these Terms of Service;
• your unlawful use of the website; or
• your infringement of any rights of a third party,

except to the extent that the loss was caused or contributed to by our negligence, fraud, wilful misconduct, or breach of law.

16. Termination

We may suspend or terminate your access to the website or your account where reasonably necessary, including if:

• you breach these Terms of Service;
• we suspect unlawful or fraudulent activity;
• continued access may cause harm to us, other users or third parties; or
• we are required to do so by law.

Termination will not affect any accrued rights, obligations or remedies of either party.

17. Governing Law

These Terms of Service are governed by the laws of New South Wales, Australia, unless otherwise required by applicable law.

You submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia and any courts competent to hear appeals from those courts.

18. Severability

If any provision of these Terms of Service is held to be invalid, illegal or unenforceable, that provision will be severed and the remaining provisions will continue in full force and effect to the extent permitted by law.

19. Waiver

A failure or delay by us to exercise any right or remedy under these Terms of Service does not constitute a waiver of that right or remedy.

20. Changes to These Terms of Service

We may update these Terms of Service from time to time to reflect changes to our business practices, website functionality, legal requirements or service offerings.

The updated version will be posted on this page and will take effect from the date shown at the top of these Terms of Service.

21. Contact Us

If you have any questions about these Terms of Service, please contact:

Fast Fashion Pty Ltd
ABN: 97 684 265 165
Exclusive authorised distributor of HLA in Australia
Website: www.hlaconcept.com.au

Email: service@fast-fashion.com.au

Phone: 1800 998 116